At Mobitel Digital Services (OPC) Private Limited, we strive to provide a seamless and efficient online recharge and bill payment experience for our users. This Refund Policy is designed to provide clarity on our refund process and the conditions under which refunds may be considered.
In the event of an unsuccessful transaction, where the payment is deducted from the user's account but the recharge or bill payment is not processed, the amount deducted will be automatically refunded to the user by the respective Payment Gateway. Mobitel Digital Services (OPC) Private Limited will not retain any funds associated with unsuccessful transactions.
Users are advised to review and understand the terms and conditions of the Payment Gateway provider used for processing payments on Mobitel Digital Services (OPC) Private Limited Refund processes and timelines may vary based on the policies of the specific Payment Gateway.
If users have concerns or disputes regarding a transaction, they are encouraged to reach out to our customer support team at digitelmobitel@gmail.com. Attempting to initiate a chargeback without first contacting our support team may result in the suspension of the user's account.
Our customer support team is available to assist users with any refund-related inquiries or concerns. Users can contact our support team at digitelmobitel@gmail.com. Our team will strive to address and resolve refund-related issues promptly.
Mobitel Digital Services (OPC) Private Limited takes the security of user transactions seriously. We employ industry-standard security measures to protect user data during payment processes. Users are encouraged to use secure connections and devices when accessing the Mobitel Digital Services (OPC) Private Limited platform.
Mobitel Digital Services (OPC) Private Limited reserves the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on the website. Users are encouraged to review the Refund Policy regularly to stay informed about any changes.
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By using Mobitel Digital Services (OPC) Private Limited, you acknowledge that you have read, understood, and agreed to the terms of this Refund Policy. Mobitel Digital Services (OPC) Private Limited is committed to ensuring a secure and reliable online recharge and bill payment service. We appreciate your trust in our platform, and our customer support team is here to assist with any refund-related inquiries.
